Microsoft

7 Steps to AI-Proof Microsoft D365 CE Agent Governance

For organizations adopting agents across Microsoft Dynamics 365 Customer Engagement (D365 CE) apps and Microsoft Dataverse, whether using native capabilities or custom copilots built in Microsoft Copilot Studio, governance connects what an agent is technically capable of doing with what the business has authorized it to execute. Here are seven steps to ensure agents are well governed before going live.

Stalin Ponnusamy

Associate Director - Microsoft Solutions, Microsoft MVP