Topic
AI is spreading across the enterprise, including copilots in productivity tools, models embedded in customer-facing apps and a fast-growing population of autonomous agents making decisions on their own. Spending is climbing just as fast, with budgets flowing into models, platforms, licenses and infrastructure. The benefits are real, but most organizations have lost track of how much AI they’re actually running, who owns it and whether it’s safe. ServiceNow’s AI Control Tower is built to close that gap.
